Customer Service and Technical Support

Specialty Technical Publishers is pleased to provide Customer Information Services by phone, fax, or e-mail. After hours, we suggest that you look at our Frequently Asked Questions section below to see if there is an answer to your inquiry.

Customer Information Services hours are weekdays between 7 am and 4 pm Pacific Time.

Frequently Asked Questions

Support - FAQ

  • What are Specialty Technical Publisher's review terms?

  • How do I place an order?

  • How do I make a payment?

  • I am located in the U.K. What currency are you billing in?

  • How can I return an item after the 30-day, trial review period?

  • How do I get a missing update or pages sent to me?

  • I have returned the product sent on trial. Why am I still getting a statement or update?

  • How do I change my contact information?